Guatemala: Padrino Program Coordinator

The overall mission of the NGO Niños de Guatemala (NDG) is to help build a better future for Guatemala. NDG aims to do this through providing Guatemalan disadvantaged children and adults with education and opportunities to develop themselves. To achieve this NDG consists of: 1) The School ́Nuestro Futuro', in Ciudad Vieja, and the school 'El Porvenir' in San Lorenzo el Cubo 2) the Fundraising and Development Department (FDD) in Antigua and 3) the NGO as the umbrella organization. To continue its mission, the FDD of NDG is looking for a new Padrino Program Coordinator for 40 hours per week.

Job Description

The Padrino Program is a sponsorship program through which donors can support a child's education. The Padrino Program is an integral part of the fundraising department: it ensures the future development of the schools and provides a significant portion of the operations budget of each school. The Coordinator manages all communication and administration concerning the Padrino Program. This includes actively engaging existing padrinos as well as expanding and promoting the program both locally and internationally. The Coordinator also supervises the Program Assistant. The Coordinator reports directly to the Operations Manager of the FDD.

Responsibilities

• Create and maintain a constant, motivational, and engaging correspondence with the Padrinos in order to ensure a positive customer experience.
• Moderate all communications between the Padrinos and the children
• Improve communications between padrinos and their ahijados, thus increasing padrino satisfaction in the program.
• Actively promote and constantly expand the Padrino Program as a fundraising tool for NDG.
• Actively recruit new padrinos in order to increase the number of padrinos.
• Maintain meticulously accurate and professional administration for the program, including payments.
• Manage monthly financial and project goals
• Develop long-term department plans and strategic goals
• Improve existing structure and processes of program
• Supervise the fulltime Padrino Program Assistant

Requirements

• Strong communication skills
• Fluency in English required and in Spanish preferred (both written and oral)
• Demonstrated commitment to providing excellent customer service
• Previous experience in fundraising, database management, or communications preferred
• Excellent computer skills (Excel, Word, internet/email)
• Ability to envision and execute projects independently
• Dedication to NDG's mission and oriented to its goals
• Ability to handle stress and manage several projects at once
• Interested and capable of working in an international environment

We offer

• A competitive local salary, with growth opportunities
• Weekly meetings with direct supervisor
• Frequent opportunities for internal capacity-building and on-going professional development
• The opportunity to work in an international environment
• The opportunity to collaborate in the development of an organization working for the benefit of Guatemalan children
• Working hours Monday to Friday from 8 a.m. to 12 p.m. and from 1 to 5 p.m.
• A one-year contract

Please send your cover letter and CV to :hr@ninosdeguatemala.org

We desire that the position be filled immediately. Applications will be reviewed until the position has been filled. www.ninosdeguatemala.org / tel: (+502) 7832 8033

NOTE: Our office will be closed from December 17th to January 12th and will only respond to solicitations and questions after that period.