Guatemala: Social Business Manager

• Are you an entrepreneurial go-getter, who wantsto be part of the latest innovation in development work, called “social business”?- Are you looking for a way to make the world a better place by using your business experience?- Apply now for Social Business Manager!

Niños de Guatemala

The overall mission of the NGO Niños de Guatemala (NDG) is to help building a better future for Guatemala. NDG aims to do this through providing Guatemalan disadvantaged children and adu lts with education and opportunities to develop themselves. NDG consists of the schools Nuestro Futuro in Ciudad Vieja and El Porvenir in San Lorenzo el Cubo, an office in Antigua and offices in the Netherlands, USA and France. Moreover, a Básico – a Guatemalan middle school – is currently under construction.

NDG’s three values are self-sufficiency, a better future through education, and local community. In order to accomplish self-sufficiency, NDG operates – amongst others – two commercial ventures: The Experience Guatemala Tour and Cambio Spanish School (www.cambiospanishschool.com), both donating all profits to the NGO. To continue its mission, the NGO is looking for a Social Business Manager.

Social Business

Cambio Spanish School (Cambio) is a business start-up, initiated in the beginning of 2013 by NGO Niños de Guatemala, following the principles of profit-for-non-profit. As a social business, Cambio aims to make a difference in the social development of low-income families in Guatemala as well as to provide high quality Spanish instruction. Through focusing on these objectives, Cambio aims to grow into an important player among Spanish schools in Guatemala.

In addition, Niños de Guatemala operates a commercial venture called “The Experience Guatemala Tour”. On this unique tour, tourists visit NDG schools, local businesses, and the community where most NDG children and their families live. The tour generates funds for NDG schools, and participants learn about social issues in Guatemala.

Job description

The Social Business Manager will be in charge of taking the existing organization of both Cambio Spanish School and The Experience Guatemala Tour into the next phase of development: professionalizing, strategizing and growing the business. In addition, the Social Business Manager will be responsible for the expansion of new social businesses initiated by Niños de Guatemala. The manager will be given a lot of freedom, with the opportunity to manage the businesses as if they were their own.

Responsibilities

Ø Leading the growth and professionalization of Cambio Spanish School. Cambio currently has approximately 7 students per week. The aim is to reach at least 20 students per week and generate an annual revenue of at least $10,000.

Ø Leading the growth and professionalization of The Experience Guatemala Tour, including the further development of the new tour in San Lorenzo el Cubo and improving the existing tour in Ciudad Vieja.

Ø Further developing marketing strategy and executing this strategy, e.g. by focusing on online presence, local and international partnerships and word-of-mouth promotion.

Ø Supervising the operations assistant and (freelance) tour guides.

Ø Supervising the team of freelance teachers of Cambio Spanish School.

Ø Ensuring financial accountability, good administrative procedures and acting as primary liaison with investors.

Ø Quality control over the products and services provided, to ensure an exceptional experience for all customers.

Ø Composing and executing HR strategy and policies, such as recruitment/hiring, training/development and compensation, always taking into account the social commitment Cambio has to all stakeholders.

Ø Back up in the management of the day-to-day activities, administration and operations, as well as back up in the legal representation of Cambio Spanish School.

Ø Researching and developing on new fields of social business for Niños de Guatemala.

We ask:

Ø A (young) professional with an entrepreneurial mindset and management experience (preferably in a for-profit context) in the field of organizational development, commercial (project) management, marketing and/or HRM.

Ø Academic background in the sphere of business, management, law, economics or social sciences.

Ø Entrepreneurial mindset, problem-solving mentality, strong leadership, customer-oriented.

Ø Excellent communication skills in both English and Spanish. A good command of Spanish is a must.

Ø Willing to make a difference and willing to put a lot of effort and energy into the project.

We offer:

Ø A locally-competitive monthly salary, with opportunities for professional growth.

Ø Frequent opportunities for internal capacity-building and on-going professional development.

Ø An international, multi-cultural work environment.

Ø A one-year contract.

Ø The opportunity to collaborate in the development of an organization working for the benefit of Guatemala and its children.

Application

Please send your cover letter and CV to hr@ninosdeguatemala.org and include “Social Business Manager” in the subject field. The ideal start date is 20 July 2015. Applications will be reviewed on an ongoing basis and good candidates will be invited for an interview.